Toyota Highlander

Toyota Highlander

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Based on 86 reviews
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Owner Reviews

Woody5978 Best vehicle I have ever owned. December 04, 2018 Sport
Overall Score
Finally sold it and how I miss it so. Ran like a clock even with 269000 KMS. Only changed the oil and timing belt. Bought a newer 2013 Toyota Highlander with 101000 KMS from Kelowna Toyota. What a piece of Sh**. Nothing but problems since the first day I purchased it. Took it into Penticton Toyota and they said it needs a new transfer case. What the heck $5000. Brought it back to Kelowna Toyota 3 times they say they can't find or hear any problems, althought they did do a new rear brake job at no charge. Thanks Kelowna Toyota, funny everyone that gets into my vehicle asks what the scraping grinding noise is. And then I tell them my story.
Comfort 10
100% Complete
Performance 10
100% Complete
Fuel Economy 8
80% Complete
Interior Design 10
100% Complete
Exterior Styling 10
100% Complete
Reliability 10
100% Complete
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Recall Information

Recall number
Recall date
System affected
Model year(s) affected
Recall number
2023-684
Recall date
2023-12-20
System affected
Airbag
Model year(s) affected
2020 2021
Manufacturer Recall Number:
SRC RF9 / SRC RG1
Units Affected:
99,965
Notification Type:
Safety Mfr
Issue: On certain vehicles, a sensor for the occupant classification system (OCS) may not have been manufactured properly. As a result, the sensor could short circuit and cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. Note: This problem would cause a warning message to display on the instrument panel and the airbag indicator light would display "passenger airbag off". Safety Risk: An airbag that is turned off could increase the risk of injury to a passenger in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the OCS sensor.
Recall number
2023-574
Recall date
2023-10-26
System affected
Structure
Model year(s) affected
2020 2021 2022 2023
Manufacturer Recall Number:
SRC RF7
Units Affected:
50,501
Notification Type:
Safety Mfr
Issue: On certain vehicles, the front lower bumper cover may not be attached properly. As a result, if there is a minor impact to the front bumper, the lower bumper cover, engine under cover, and the fender liners could separate from the vehicle while driving. Safety Risk: Parts that detach from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Action: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the front bumper cover and secure it. If damage is found, the dealer will also replace the upper and/or lower front bumper cover(s).
Recall number
2023-386
Recall date
2023-07-12
System affected
Airbag
Model year(s) affected
2023
Manufacturer Recall Number:
SRC RF2
Units Affected:
7,018
Notification Type:
Compliance Mfr
Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash. This may also cause the horn or other steering wheel-mounted controls not to work properly. Safety Risk: An airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the production date of the spiral cable assembly, and replace it if necessary.
Recall number
2021-723
Recall date
2021-11-24
System affected
Accessories
Model year(s) affected
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Manufacturer Recall Number:
SRC XC8/XC9 / SRC RC8/RC9 / SRC RD1/RD2
Units Affected:
51,373
Notification Type:
Safety Mfr
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall number
2020-514
Recall date
2020-10-28
System affected
Fuel Supply
Model year(s) affected
2017 2018 2019
Manufacturer Recall Number:
SRC RB3 & SRC RB4
Units Affected:
109,189
Notification Type:
Safety Mfr
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall is an expansion of recalls SRC R95/SRC R96 and SRC RA2/SRC RA3 (Transport Canada Recall Numbers 2020-005 and 2020-088). Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall number
2020-480
Recall date
2020-10-14
System affected
Airbag
Model year(s) affected
2020
Manufacturer Recall Number:
SRC RB2
Units Affected:
248
Notification Type:
Safety Mfr
Issue: On certain vehicles, one or both of the front seats may have an incorrect trim cover installed. This could prevent the front seat-mounted side airbags from inflating properly in a crash. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front seat trim covers. They will be replaced, as necessary.
Recall number
2020-111
Recall date
2020-03-19
System affected
Powertrain
Model year(s) affected
2020
Manufacturer Recall Number:
SRC RA5
Units Affected:
3,960
Notification Type:
Safety Mfr
Issue: On certain vehicles, the engine stop-start system may not work properly and could cause the engine to stall while driving. If this happens, a warning chime will sound and multiple warning lights would turn on to let the driver know that the engine has stopped. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to update the engine control unit (ECU) software.
Recall number
2020-088
Recall date
2020-03-04
System affected
Fuel Supply
Model year(s) affected
2018 2019
Manufacturer Recall Number:
SRC RA2 / SRC RA3
Units Affected:
111,835
Notification Type:
Safety Mfr
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall number
2020-005
Recall date
2020-01-13
System affected
Fuel Supply
Model year(s) affected
2018 2019
Manufacturer Recall Number:
SRC R95 / SRC R96
Units Affected:
46,733
Notification Type:
Safety Mfr
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall number
2019-428
Recall date
2019-08-23
System affected
Accessories
Model year(s) affected
2014 2015 2016 2017 2018 2019
Manufacturer Recall Number:
Units Affected:
327,373
Notification Type:
Inconsequential
Issue: On certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of Canadian regulations. Safety Risk: As the carpet is always assembled, and the loop fasteners are very small, this problem does not create a safety risk. Corrective Action: This is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of Canadian regulations.
Recall number
2018-155
Recall date
2018-04-03
System affected
Brakes
Model year(s) affected
2018
Manufacturer Recall Number:
SRC R59 / SRC R60
Units Affected:
220
Notification Type:
Safety Mfr
On certain vehicles, an oil passage in the rotor of the vacuum pump may not have been machined properly and could result in oil not being distributed throughout the pump. This could lead to the illumination of a warning light and message, an audible tone, and a sudden loss of braking assist, which could increase stopping distances and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the vacuum pump with a new one.
Recall number
2017-363
Recall date
2017-07-20
System affected
Electrical
Model year(s) affected
2016 2017
Manufacturer Recall Number:
SRC R47/R48
Units Affected:
39,189
Notification Type:
Safety TC
On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.
Recall number
2016-518
Recall date
2016-10-21
System affected
Brakes
Model year(s) affected
2016
Manufacturer Recall Number:
SRC R28
Units Affected:
601
Notification Type:
Compliance Mfr
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 135 – Light Vehicle Brake Systems. The brake fluid level sensor may not have been connected during the manufacturing process. In the event that the brake fluid level sensor wire harness is not connected and the brake fluid were to fall below the specified level without illuminating the warning indicator, the vehicle braking performance could be affected, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and connect the brake level fluid sensor as necessary.
Recall number
2015-493
Recall date
2015-10-21
System affected
Electrical
Model year(s) affected
2008 2009 2010 2011
Manufacturer Recall Number:
SRC R10
Units Affected:
315,091
Notification Type:
Safety Mfr
On certain vehicles, inconsistent application of grease during the manufacturing process could cause the driver's side power window master switch to stick or become inoperative due to electrical contact point wear. This could cause debris to accumulate between the contact points, potentially resulting in an electrical short circuit. If a short circuit occurs, the switch assembly may overheat, produce smoke, melt and/or potentially lead to a fire causing injury and/or property damage. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary. Note: This is an expansion of recall 2012-338.
Recall number
2015-103
Recall date
2015-03-11
System affected
Steering
Model year(s) affected
2015
Manufacturer Recall Number:
Units Affected:
12,043
Notification Type:
Safety Mfr
On certain vehicles, the circuit board for the electric power steering electronic control unit may be damaged. A damaged circuit board could result in sudden loss of steering power assist and would trigger a warning lamp to illuminate. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. A loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: Dealers will replace inspect the electric power steering electronic control unit and, if affected, replace the electronic control unit with a new one.
Recall number
2014-409
Recall date
2014-09-18
System affected
Fuel Supply
Model year(s) affected
2014
Manufacturer Recall Number:
SSC 251/252
Units Affected:
1,422
Notification Type:
Safety Mfr
On certain vehicles, the end cap on the right-hand side fuel delivery pipe, located in the engine compartment, could have been improperly welded at time of manufacture. This could result in a fuel leak which, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will inspect the fuel delivery pipe and replace with a revised part if necessary.
Recall number
2014-187
Recall date
2014-05-22
System affected
Seats And Restraints
Model year(s) affected
2014
Manufacturer Recall Number:
SSC238
Units Affected:
4,000
Notification Type:
Safety Mfr
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection. A defect in the programming of the occupant classification system could limit the seat belt loading to the front passenger seat occupant in a crash, which could result in non-compliance to the standard and increase the risk of injury. Correction: Dealers will reprogram the occupant classification module.
Recall number
2014-124
Recall date
2014-04-09
System affected
Airbag
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
SSC234
Units Affected:
344,870
Notification Type:
Safety TC
On certain vehicles, electrical circuitry in the steering wheel assembly may become damaged. As a result, the driver's airbag may not function as intended, causing the instrument panel airbag warning lamp to illuminate. Failure of the driver's airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will replace the spiral cable assembly.
Recall number
2014-098
Recall date
2014-03-27
System affected
Seats And Restraints
Model year(s) affected
2013
Manufacturer Recall Number:
SSC232
Units Affected:
2,065
Notification Type:
Compliance Mfr
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard 207 – Anchorage of Seats. The seat track, located on the inboard side of the left second row seat, may not fully lock in the forward first and second adjustment positions. If this were to occur, the seat anchorage could fail to meet the strength requirements of the standard. This could increase the risk of injury in a crash. Correction: Dealers will affect repairs.
Recall number
2012-338
Recall date
2012-10-10
System affected
Electrical
Model year(s) affected
2008
Manufacturer Recall Number:
177
Units Affected:
239,459
Notification Type:
Safety TC
On certain vehicles, due to improperly applied grease, the driver's side power window master switch could stick or become inoperative. If attempts are made to lubricate the switch, the switch assembly could overheat and melt. A melting switch may produce smoke and potentially lead to a fire causing property damage and/or personal injury. Correction: Dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary.
Recall number
2011-397
Recall date
2011-11-09
System affected
Steering
Model year(s) affected
2004 2005
Manufacturer Recall Number:
SSC 152 / SSC 153
Units Affected:
23,003
Notification Type:
Safety Mfr
On certain vehicles equipped with a 1MZ-FE or 3MZ-FE V6 engine, the crankshaft pulley may fail. The outer ring may become misaligned, or it may not properly rotate, causing noise and/or illumination of the discharge warning light. In addition, the power steering belt may become detached from the crankshaft pulley, which could result in a sudden increase in steering effort. A loss of steering power assist could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the crankshaft pulley.
Recall number
2011-168
Recall date
2011-04-21
System affected
Airbag
Model year(s) affected
2008
Manufacturer Recall Number:
SSC 142
Units Affected:
25,000
Notification Type:
Safety Mfr
On certain vehicles, the roll angle sensors in the airbag sensor assembly could fail. If one of the roll angle sensors malfunctions, the airbag warning lamp will illuminate, the roll detection system will be suspended, and the curtain shield airbag will not deploy during a roll-over crash (where deployment is warranted), thereby increasing the risk of personal injuries to the seat occupant. The airbag system, however, will continue to detect frontal and lateral impacts and, in those instances, will function as designed. If both roll angle sensors fail nearly simultaneously after starting the vehicle, the curtain shield airbag and the seatbelt pretensioner could inadvertently deploy. Inadvertent curtain shield airbag deployment in a non-impact situation may cause damage to the surrounding vehicle environment and create expensive vehicle repair, including replacement of the curtain shield airbag module and the airbag electronic control unit. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the airbag sensor assembly.
Recall number
2011-081
Recall date
2011-02-24
System affected
Other
Model year(s) affected
2004 2005 2006
Manufacturer Recall Number:
143, 144
Units Affected:
30,428
Notification Type:
Safety Mfr
On certain vehicles, if the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly, the cover may lean toward the accelerator pedal and interfere with the operation of the accelerator pedal arm. If this occurs, the accelerator pedal could temporarily become stuck in a partially depressed position, rather than return to the idle position. This could result in a loss of throttle control and a crash causing property damage and/or personal injury. Correction: Dealers will replace the floor carpet cover with a newly designed version. Note: This campaign also covers vehicles which may have been previously included in recall 2006168 (Toyota 609).
Recall number
2010-361
Recall date
2010-10-21
System affected
Brakes
Model year(s) affected
2004 2005 2006
Manufacturer Recall Number:
127, 128
Units Affected:
28,679
Notification Type:
Safety Mfr
Certain vehicles use brake fluids containing polymers that act as lubricants for certain brake system components. If during vehicle maintenance, brake fluid is used that does not contain such polymers or only small amounts, part of the internal rubber seal located at the end of the brake master cylinder piston may become dry and may curl during movement of the piston. If this occurs, a small amount of the brake fluid could slowly leak from the brake master cylinder into the brake booster, resulting in illumination of the brake warning lamp. If the brake warning light has illuminated and the vehicle continues to be operated without refilling the master cylinder brake fluid reservoir, the driver will begin to notice a spongy or soft brake pedal feel and braking performance may gradually decline. This will increase the stopping distance, increasing the likelihood of a crash. Correction: Dealers will replace the brake master cylinder seal with a newly designed one.
Recall number
2010-124
Recall date
2010-04-19
System affected
Accessories
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
097
Units Affected:
46,923
Notification Type:
Safety Mfr
On certain vehicles, if the Toyota optional accessory "tray-type" floor mat is not secured by the retaining hooks, or if it is placed on top of an existing floor mat, the "tray-type" floor mat could move forward and interfere with the accelerator pedal. This could result in a crash causing property damage, personal injury or death. Correction: The manufacturer will notify owners to remove the "tray-type" floor mat and provide instructions on how to obtain a reimbursement.
Recall number
2010-012
Recall date
2010-01-22
System affected
Other
Model year(s) affected
2010
Manufacturer Recall Number:
010
Units Affected:
273,050
Notification Type:
Safety Mfr
On certain vehicles, accelerator pedal movement may become rough, slow to return, or the pedal may stick in a depressed position. This could result in a loss of throttle control and a vehicle crash, causing property damage, personal injury or death. Correction: Dealers will install a steel reinforcement bar to the accelerator pedal assembly. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated.
Recall number
2009-290
Recall date
2009-10-07
System affected
Other
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
011, 014, 030, 093, 083, 041, 084, 086, 081, 088
Units Affected:
437,445
Notification Type:
Safety TC
On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.
Recall number
2008-308
Recall date
2008-08-27
System affected
Seats And Restraints
Model year(s) affected
2008
Manufacturer Recall Number:
Units Affected:
6,963
Notification Type:
Service Campaign Mfr
On certain vehicles, during the installation of an infant seat on the 3rd row seat, the seatbelt mechanism might revert back to the Emergency Locking Retractor (ELR) mode vs. an Automatic Locking Retractor (ALR) mode. Toyota has initiated a Customer Support program to provide replacement parts to prevent the ALR from reverting to ELR mode. Correction: Dealers will install a newly designed seatbelt component free of charge.
Recall number
2006-168
Recall date
2006-07-11
System affected
Other
Model year(s) affected
2004 2005 2006
Manufacturer Recall Number:
609
Units Affected:
14,510
Notification Type:
Safety Mfr
On certain vehicles, due to the improper installation of the retaining clips for the floor carpet cover located in front of the center console, there is a possibility that the clips may become loose. If both clips separate from the floor carpet cover, the cover may lean toward the accelerator pedal, causing interference with the accelerator pedal rod. In the worst case, the accelerator pedal may become stuck in a partially depressed position when returning to the idle position. Correction: Dealers will install new clips.
Recall number
2004-127
Recall date
2004-04-07
System affected
Other
Model year(s) affected
2001 2002 2003 2004
Manufacturer Recall Number:
404
Units Affected:
26,987
Notification Type:
Safety Mfr
On certain vehicles, if the rear side doors are closed very hard with the Child Protection Lock (CPL) lever in the lock position, there is a possibility that the lock lever may contact the body panel due to insufficient clearance, causing the CPL lever to move into the unlock position. This condition could allow the doors to be opened with the inside door handles while the operator believes that the child protection lock was activated. Correction: Dealer will shorten the CPL levers.
Recall number
2002-142
Recall date
2002-07-30
System affected
Fuel Supply
Model year(s) affected
2001 2002
Manufacturer Recall Number:
Units Affected:
13,423
Notification Type:
Safety Mfr
On certain vehicles, there is a breather hose that attaches to the nozzle of the on-board refueling vapor recovery (ORVR) valve, which is located on the topside of the fuel tank. The breather hose is attached with a clamp, whose "tabs" face in the upward direction. When the vehicle was crashed under the new car assessment program (NCAP) test (i.e., 35 mph frontal barrier crash), the clamp "tabs" contacted the underside of the body due to movement of the fuel tank, causing the nozzle to break. In the worst case, nozzle breakage could result in fuel leakage if the vehicle rolls-over after a high speed frontal crash. Correction: Dealers will rotate the specified clamp.
Recall number
2001-188
Recall date
2001-07-03
System affected
Brakes
Model year(s) affected
2001
Manufacturer Recall Number:
0134
Units Affected:
4,153
Notification Type:
Safety Mfr
Certain sport utiity vehicles. The reservoir filler cap of the brake master cylinder may induce a vacuum, introducing some air into the brake master cylinder reservoir. This could cause abnormal brake noise and increased pedal stroke when the brakes are applied. The increased pedal stroke will lengthen the stopping distance of the vehicle, increasing the risk of a crash. Correction: Dealers will bleed the air from the brake lines and replace the reservoir filler cap.
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