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Ram ProMaster City
Model Overview
It used to be that if you wanted a work van, you got a full-size model, but the Ram Promaster City is one of a modern wave of compact vans ready to work a lot harder than their size suggests. Ram sells the Promaster City in cargo and passenger configurations. This little van's roots are European, but the powertrain is common to a number of other domestic models for straightforward servicing.
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Recall Information
* Data provided by Transport Canada
Recall number
Recall date
System affected
Model year(s) affected
Recall number
2024-548
Recall date
2024-08-15
System affected
Label
Model year(s) affected
2015 2016 2017 2018 2019 2020 2021 2022
Manufacturer Recall Number:
64B
Units Affected:
314,717
Notification Type:
Inconsequential
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall number
2021-577
Recall date
2021-09-22
System affected
Lights And Instruments
Model year(s) affected
2019 2020 2021
Manufacturer Recall Number:
Y71
Units Affected:
1,076
Notification Type:
Compliance Mfr
Issue:
On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working.
Safety Risk:
This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash.
Corrective Action:
FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
Recall number
2021-553
Recall date
2021-09-09
System affected
Seats And Restraints
Model year(s) affected
2021
Manufacturer Recall Number:
Y61
Units Affected:
486
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
Safety Risk:
A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
Recall number
2018-115
Recall date
2018-03-07
System affected
Steering
Model year(s) affected
2018
Manufacturer Recall Number:
U23
Units Affected:
12
Notification Type:
Safety Mfr
Certain vehicles may have been built with a casting defect in the rack and pinion steering gear die-cast housing. This could result in a crack causing a loss of hydraulic fluid and a sudden increase in steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the steering gear housing and replace the rack and pinion assembly as necessary.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2015 2016 2017
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2017-467
Recall date
2017-09-26
System affected
Label
Model year(s) affected
2015 2016 2017
Manufacturer Recall Number:
T62
Units Affected:
4,483
Notification Type:
Compliance Mfr
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard 110 - Tire Selection and Rims. The Placard (“Information – Tire & Loading” label) may not contain the correct vehicle capacity mass, total number of occupants, tire pressure and/or “none” designation for the spare tire when a full size spare tire is present. Correction: Dealers will replace the incorrect Placard (“Information – Tire & Loading” label).
Recall number
2016-361
Recall date
2016-07-13
System affected
Powertrain
Model year(s) affected
2015
Manufacturer Recall Number:
S55
Units Affected:
35,361
Notification Type:
Safety Mfr
On certain vehicles equipped with an automatic transmission, the transmission wire harness may have improper crimps. This could cause an unexpected shift to neutral which could result in a loss of motive power, which in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash. Correction: Dealers will update the software of the Transmission Control Module (TCM), and replace the transaxle wire harness as necessary.
Recall number
2016-193
Recall date
2016-04-29
System affected
Lights And Instruments
Model year(s) affected
2015 2016
Manufacturer Recall Number:
S29
Units Affected:
9,022
Notification Type:
Service Campaign Mfr
*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act ***
A safety defect may exist in some aftermarket Trailer Tow Light Control Modules supplied by Mopar as a service replacement part. The trailer tow lighting control module may contain a software error that may result in inoperative trailer brake lights after the first actuation of the brakes. Towing a trailer with inoperative brake lights may increase the risk of a crash causing injury and/or damage to property. Correction: FCA Canada will notify owners who may have a suspect Trailer Tow Kit, and replace the Trailer Tow Light Control Module if required.
Recall number
2016-187
Recall date
2016-04-27
System affected
Electrical
Model year(s) affected
2015
Manufacturer Recall Number:
S22
Units Affected:
686
Notification Type:
Compliance Mfr
Certain vehicles equipped with a trailer tow lighting control module may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. The trailer tow lighting control module may contain a software error that may result in inoperative trailer brake lights after the first actuation of the brakes, which is contrary to the standard. Towing a trailer with inoperative brake lights may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the Trailer Tow Light Control Module.
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