Ram 3500

Issue: On certain vehicles, the transmission control unit (TCU) may not be sealed properly. As a result, transmission fluid could leak into the unit. If this happens, there could be a loss of power to the wheels. Additionally, if the vehicle is parked and the parking brake isn't applied, the vehicle could roll away. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the valve body and control unit.

Issue: On certain vehicles, a problem with the steering control module could cause a turn signal not to turn off or to flash briefly in the opposite direction after making a turn or changing lanes. This problem could also cause the high beams to turn on when a turn signal is activated, or a turn signal to turn on when the high beams are turned on. Safety Risk: Turn signals that stay on or flash in the opposite direction after making a turn or changing lanes could create confusion for others. High beams that turn on when a turn signal is activated could cause reduced visibility and/or glare for oncoming drivers. These issues could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to bring your vehicle to a dealer to update the steering control module software. The dealer will also inspect and, if necessary, replace the module.

Issue: On certain trucks and chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked, and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the intake air heater relay. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Issue: On certain trucks, a buildup of heat and pressure inside the transmission could cause fluid to leak from the transmission dipstick tube. Note: This recall only affects trucks equipped with a Cummins 6.7 L diesel engine and a 68RFE automatic transmission. Safety Risk: A transmission fluid leak could create the risk of a fire. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission dipstick and vent assembly.

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the radio software.

Issue: On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly. Safety Risk: Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.

Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Note: Trucks repaired under recall 2021-138 will also require this repair. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail. The corrective actions for this recall are under development. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Fiat Chrysler Automobiles (FCA) will notify owners by mail. The corrective actions for this recall are under development. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Issue: This recall is for certain replacement parts for use on Ram Heavy Duty trucks that were sold by dealer parts departments. This recall is not being conducted under the requirements of the Motor Vehicle Safety Act. If the outboard steering linkage jam nut is not welded according to the Dealer Service Instructions for safety recall V06, it could loosen and allow one end of the drag link to separate from the adjuster sleeve. A drag link separation can result in a loss of steering control. The following 4x4 style steering system parts are included in this recall: Drag Link Assembly (Part # 68369907AA) Jam Nut (Part # 06510749AA and Part # 06510750AA) Drag Link Outer (Part # 68111301AA) Drag Link Adjuster (Part #68111302AA) Drag Link Inner (Part # 68111304AA) Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: FCA Canada will notify potential owners using dealer sales records. Owners will be instructed to take their vehicle to a dealer to inspect the drag link assembly. If the drag link is not welded but the jam nuts are properly tightened, the nuts will be welded to the adjuster sleeve. If the nuts are not properly tightened, the drag link assembly will be assessed for replacement. If a component or assembly is returned, FCA will reimburse the customer.

Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Issue: On certain trucks equipped with a column shifter, the transmission gear indicator (P R N D) displays only the selected gear instead of displaying all positions and highlighting the selected gear. Canadian regulations require the transmission gear indicator to display all gear positions. Safety Risk: If the transmission shift sequence is not displayed correctly, a user may be confused about shifting the transmission. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to a dealer to update the instrument cluster software.

Issue: On certain trucks, the front brake piston seals might be contaminated. This could cause the seals to swell and result in brake drag, causing overheating of the brake pads, brake rotor, and brake fluid. This would affect brake performance. Safety Risk: Reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the front brake calipers, front rubber brake lines, and bleed the brakes.

Issue: On certain trucks equipped with a 6.7 L Cummins diesel engine, the end fitting on the engine fuel lines may have been formed incorrectly. This could result in a fuel leak. Safety Risk: A fuel leak in the engine compartment could increase the risk of a fire. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to a dealer to inspect the fuel lines. The fuel lines will be replaced if necessary.

Issue: On certain trucks, the daytime running lights do not turn on due to a software issue. Canadian regulations require vehicles to have working daytime running lights. Note: This issue only affects trucks equipped with the Tradesman trim package, blind spot monitoring with rear cross path detection, and LED headlights. Safety Risk: Having no daytime running lights could make the truck less visible to other drivers and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to a dealer to update the central body controller with new software.

Issue: On certain trucks, a nut in the steering system could loosen and cause a loss of steering control. This problem affects trucks equipped with a 4x4 style steering system. Safety Risk: A loss of steering control would increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect the outboard steering linkage jam nut. If the nut is properly tightened, it will be welded to the adjuster sleeve. If the nut is not properly tightened, the drag link assembly will be replaced.

Certain vehicles equipped with a rearview mirror backup camera display may fail to conform to the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 111 – Mirrors and Rear Visibility Systems. Some conditions may cause the system not to display a rearview image, which is contrary to the requirements of the standard. This could increase the risk of property damage or injury to nearby pedestrians in the event the driver does not check surroundings through traditional means. Correction: Dealers will replace the rearview mirror.

FCA Canada has determined that some Mopar gooseneck trailer hitch ball kits may not fully seat and lock into the truck hardware as intended. This can be caused by dirt and/or debris accumulation on top of the gooseneck ball mount, in the mounting hole and/or tolerance stack-up. If this occurs, the gooseneck ball may appear to be locked in place when it is not. If the gooseneck ball is not locked in place, under certain driving conditions it may detach from the truck. Affected parts are the Mopar 2 5/16‘’ Gooseneck Ball Kit part number 82213631 and Mopar 3” Gooseneck Ball Kit part number 82213632. Correction: FCA Canada will conduct a voluntary field action on all affected parts. The remedy for this condition is currently under development. Note: This field action is not being conducted under the requirements of the Motor Vehicle Safety Act.

On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.

On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one.

On certain vehicles equipped with a 220 amp alternator, frequent load cycling at the rated amperage capacity and particularly in hot ambient conditions could cause the alternator to develop a short, increasing the risk of an engine compartment fire. If a short develops in the alternator while the vehicle is being driven, it could also result in the engine stalling, causing a loss of motive power and increasing the risk of a crash. Both situations could increase the risk of injury and/or damage to property. Correction: Dealers will replace the alternator.

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canvas seat covers, sold as aftermarket parts, may not be compatible with vehicles equipped with seat thorax airbags and could impede deployment. This could increase the risk of injury to the seat occupant in a side impact crash where seat thorax airbag deployment is warranted. Correction: FCA Canada will notify owners who may have purchased the Mopar Canvas Seat Covers, and advise them to remove the covers and return them for a refund.

On certain vehicles, the front suspension track bar frame bracket may have been improperly welded during the manufacturing process. As a result, bracket welds may break and allow the bracket to separate from the frame rail. A separated front suspension track bar frame bracket will cause diminished steering response, which could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the front suspension track bar frame bracket. For vehicles found without a separated front suspension track bar frame bracket and/or cracked weld(s), additional support brackets will be installed. For vehicles found with a separated front suspension track bar frame bracket and/or cracked weld(s), a new front suspension track bar frame bracket will be welded to the frame.

On certain 4-door pickup vehicles, the software in Occupant Restraint Control (ORC) module may contain side impact calibrations that are overly sensitive. This could result in unintended deployment of the Side Airbag Inflatable Curtain (SABIC), seat airbag, and/or seatbelt pre-tensioner during certain driving conditions, which could startle the driver and result in a vehicle crash causing injury and/or property damage. Correction: Dealers will update the ORC module calibration.

Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The compliance label may not bear tire size, type, load rating and pressure information, contrary to requirements. Note: Correct information is displayed on the tire information placards, located in close proximity to the compliance label. Correction: A production change has been undertaken to remedy these technical non-compliance conditions. No corrective recall action is required as the technical non-compliance conditions are deemed to be non-safety related.

Certain Ram 1500, 2500 and 3500 vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays. Some vehicles may experience loss of instrument cluster illumination and erratic functioning of certain cluster warning lights. Correction: Dealers will reprogram the instrument cluster module.

Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting and Retroreflective Devices. The vehicles may not give notification of a turn signal malfunction, as is required by the standard. The absence of notification of a turn signal malfunction could, in conjunction with traffic and road conditions, and driver reactions, increase the risk of a crash causing personal injury and/or damage to property. Correction: Dealers will reconfigure the central body controller.

Certain vehicles may not comply with Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays and CMVSS 105 - Brake Systems. The brake malfunction/parking brake indicator may display the word "BRAKE" instead of the required symbol. Correction: Dealers will reprogram the instrument cluster in affected vehicles.

On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture. Additionally, other 2003-2008 Ram vehicles may have received the affected tie rod as a replacement part during service, and are therefore also involved in this campaign. Although this condition tends to occur when making a tight turn during low speed parking lot type maneuvers, tie rod failure could result in a loss of directional stability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the left outer tie rod end and tighten the track bar bolt. Note: The tie rod replacement portion of this recall was superseded by recall 2013-396.

On certain vehicles, the certification label and/or supplemental tire pressure information labels may have been printed with incorrect information. The certification labels may include an over-stated and an under-stated front/rear axle capacities. The supplemental tire pressure labels incorrectly states a rear seating capacity of zero (0) when it should read three (3). Incorrect information on the certification label could lead to the vehicle being loaded improperly, which could increase the risk of a crash. Correction: New labels will be provided to the owners of vehicle affected by this recall. They can install it themselves or have a dealer do for them.