2011 Ford F-550

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Certain ambulance package vehicles with 6.7L diesel engines may experience a "stop safety now" warning message and 5 audible chimes while the vehicles gradually loses power, eventually resulting in the engine stalling when speed falls below 5 km/h. If this were to occur while the ambulance is transporting a patient, engine shutdown with no ability to restart could interfere with patient care and increase the risk of injury to the patient. Correction: Dealers will replace the exhaust gas temperature (EGT) sensor located downstream of the diesel particulate filter (DPF).