2025 Ford Explorer

Issue: Under certain conditions, a problem with the accessory protocol image module (APIM) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.