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Chrysler Town & Country
Model Overview
The Chrysler Town and Country is the auto industry's original luxury minivan model. Based on the Dodge Grand Caravan, it piles on upscale touches and trimmings to create posh transportation in its three spacious rows of seating; the cabin is also full of practical touches. Ride quality and handling show a marked improvement over the Dodge and help contribute to a feel worthy of this van's elevated price tag.
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Owner Scores
Comfort
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Performance
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Fuel Economy
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Interior Design
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Exterior Styling
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Reliability
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Owner Reviews
momof5
Good family van
November 23, 2017
Overall Score
We have had very few problems beyond regular maintenance. It has been a very reliable vehicle. Comfortable and safe. The only continual problem is the fan motor which needs a small amount of help each year.
Comfort
8
Performance
8
Fuel Economy
8
Interior Design
8
Exterior Styling
8
Reliability
8
Recall Information
* Data provided by Transport Canada
Recall number
Recall date
System affected
Model year(s) affected
Recall number
2024-548
Recall date
2024-08-15
System affected
Label
Model year(s) affected
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Manufacturer Recall Number:
64B
Units Affected:
314,717
Notification Type:
Inconsequential
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall number
2020-311
Recall date
2020-07-08
System affected
Airbag
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
W09
Units Affected:
188,249
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the emblem on the steering wheel could become loose. If this happens, the emblem or its retainers could become projectiles when the airbag inflates in a crash.
Safety Risk:
Loose parts that are projected toward the occupants when an airbag deploys could increase the risk of an injury.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the airbag cover on the steering wheel.
Recall number
2019-420
Recall date
2019-08-21
System affected
Other
Model year(s) affected
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Manufacturer Recall Number:
Units Affected:
5,327
Notification Type:
Compliance Mfr
Issue:
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones.
Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Safety Risk:
Glass that breaks in to large pieces could create a risk of injury.
Corrective Actions:
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2014 2015 2016
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2016-575
Recall date
2016-11-17
System affected
Fuel Supply
Model year(s) affected
2010 2011 2012 2013 2014 2015 2016
Manufacturer Recall Number:
Units Affected:
207
Notification Type:
Safety Mfr
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.
Recall number
2016-306
Recall date
2016-06-14
System affected
Powertrain
Model year(s) affected
2015 2016
Manufacturer Recall Number:
S44
Units Affected:
9,190
Notification Type:
Safety Mfr
On certain vehicles, a defect may cause the transmission pump rotor to seize or break, resulting in a loss of transmission pressure. This could result in a loss of motive power which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash causing injury. Correction: dealers will replace the transmission pump assembly.
Recall number
2016-218
Recall date
2016-05-12
System affected
Seats And Restraints
Model year(s) affected
2016
Manufacturer Recall Number:
S37
Units Affected:
4
Notification Type:
Safety Mfr
On certain vehicles, fasteners which secure the third-row seat back assembly to the seat cushion assembly may not have been tightened to specification during assembly. This could potentially result in the third row seatback frame separating from the seat cushion frame during a crash, which could increase the risk of injury to vehicle occupants. Correction: Dealers will inspect and tighten fasteners to specification.
Recall number
2016-044
Recall date
2016-01-28
System affected
Airbag
Model year(s) affected
2008 2009
Manufacturer Recall Number:
S07
Units Affected:
30,284
Notification Type:
Safety Mfr
On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted. Unintended airbag / seatbelt pretensioner deployment, in a non-warranted (non-impact) situation, could startle the driver, and could result in a vehicle crash causing injury and/or property damage. Furthermore, failure of the airbags / seatbelt pretensioners to deploy in a crash when warranted could increase the risk of injury to vehicle occupants. Correction: Dealers will replace the Occupant Restraint Control (ORC) module.
Recall number
2016-038
Recall date
2016-01-27
System affected
Other
Model year(s) affected
2015 2016
Manufacturer Recall Number:
S02
Units Affected:
65
Notification Type:
Safety Mfr
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 212 - Windshield Mounting. The windshields of some vehicles may have been repaired using expired urethane primer. This may result in a windshield bond that does not meet the retention requirements outlined in the standard. As a result, the windshield may not be retained during a vehicle crash, which could increase the risk injury and/or damage to property. Correction: Dealers will replace the windshield.
Recall number
2015-423
Recall date
2015-09-24
System affected
Structure
Model year(s) affected
2016
Manufacturer Recall Number:
R53
Units Affected:
492
Notification Type:
Safety Mfr
On certain vehicles, the hood striker fasteners may not have been tightened to specification. As a result, the hood striker bracket could loosen over time and detach from the hood, causing the hood to open suddenly which could obstruct the driver’s vision, depending on driver reaction this could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install new bolts as necessary and apply the required torque to the hood striker fasteners.
Recall number
2015-288
Recall date
2015-06-26
System affected
Suspension
Model year(s) affected
2012 2013 2014 2015
Manufacturer Recall Number:
Units Affected:
1
Notification Type:
Safety Mfr
On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.
Recall number
2015-250
Recall date
2015-06-04
System affected
Electrical
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
R03
Units Affected:
161,349
Notification Type:
Safety Mfr
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall supersedes recalls 2011096 and 2014261. Vehicles having been serviced as part of these previous recalls will require re-inspection and repair.
Recall number
2014-261
Recall date
2014-07-02
System affected
Electrical
Model year(s) affected
2008 2009 2010
Manufacturer Recall Number:
L25
Units Affected:
97,496
Notification Type:
Safety Mfr
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. This would result in a loss of motive power, power steering and power brakes, and would disable the airbags as well as other supplemental restraint systems (SRS). Increased steering and braking effort and a loss of motive power could increase the risk of a crash causing injury and/or damage to property. Loss of airbag / SRS function in a crash that warrants airbag deployment and/or other supplemental restraint system function could increase the risk of injury to vehicle occupants. Correction: Dealers will install a revised WIN module and frequency operated button ignition key (FOBIK). Note: Until the correction is performed, owners are advised to remove all objects from the FOBIK (Ignition Key) such as additional keys, key chains, etc, leaving only the FOBIK (ignition key). After starting the vehicle, drivers should ensure that the key is securely and correctly aligned in the “ON” position before driving the vehicle. Note: This recall is superseded by recall 2015-250.
Recall number
2014-167
Recall date
2014-05-08
System affected
Electrical
Model year(s) affected
2010 2011 2012 2013 2014
Manufacturer Recall Number:
P25
Units Affected:
106,904
Notification Type:
Safety Mfr
On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. An overheated vent switch could result in a burning odour, smoke, or fire, increasing the risk of injury and/or property damage. Correction: Dealers will replace the switch with an updated design.
Recall number
2014-015
Recall date
2014-01-21
System affected
Label
Model year(s) affected
2014
Manufacturer Recall Number:
Units Affected:
31
Notification Type:
Inconsequential
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 115 - Vehicle Identification Number. An incorrect world manufacturer identifier may have been used in the composition of the vehicle identification number. Correction: No corrective recall action is required as this technical non-compliance is deemed to be non-safety related.
Recall number
2013-236
Recall date
2013-07-04
System affected
Airbag
Model year(s) affected
2013
Manufacturer Recall Number:
N48
Units Affected:
40
Notification Type:
Safety Mfr
On certain vehicles, the Occupant Restraint Control (ORC) module was configured with incorrect software during the manufacturing process. As a result, airbags may not deploy as intended during a crash (where deployment is warranted), which could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the ORC module.
Recall number
2013-235
Recall date
2013-07-04
System affected
Airbag
Model year(s) affected
2013
Manufacturer Recall Number:
N44
Units Affected:
49,295
Notification Type:
Safety TC
Certain vehicles may experience unintended airbag deployment in some side impact collisions. The airbag on the side opposite to the collision could deploy and could increase the risk of occupant injury. Correction: Dealers will reprogram the Occupant Restraint Control (ORC) module with updated software.
Recall number
2012-155
Recall date
2012-05-03
System affected
Other
Model year(s) affected
2012
Manufacturer Recall Number:
M17
Units Affected:
36
Notification Type:
Safety Mfr
On certain vehicles, the right side liftgate sensor may not function as intended, resulting in an increase in force required to stop the power liftgate during its final closing stages. This could result in personal injury if a body part becomes trapped by the closing liftgate. Correction: Dealers will inspect and, if necessary, replace the right side power liftgate pinch sensor.
Recall number
2012-118
Recall date
2012-04-03
System affected
Other
Model year(s) affected
2012
Manufacturer Recall Number:
M13
Units Affected:
26
Notification Type:
Safety Mfr
Certain vehicles may have been equipped with an incorrectly manufactured right rear hub and bearing assembly. Hub failure could result in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the errant wheel assembly could strike a vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Dealers will replace the right rear hub and bearing assembly.
Recall number
2011-351
Recall date
2011-09-27
System affected
Engine
Model year(s) affected
2012
Manufacturer Recall Number:
L33
Units Affected:
30
Notification Type:
Safety Mfr
On certain vehicles equipped with a 3.6L engine, debris in the cylinder block (from the manufacturing process) could cause connecting rod bearing and crankshaft bearing damage. As a result, abnormal engine performance may be noticed, and in some cases the engine could fail. Engine failure would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and driver reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the engine assembly.
Recall number
2011-282
Recall date
2011-08-03
System affected
Airbag
Model year(s) affected
2008
Manufacturer Recall Number:
L01
Units Affected:
50,250
Notification Type:
Safety Mfr
Certain vehicles may experience condensate (water) leakage from the Heater Ventilation and Air Conditioning (HVAC) drain grommet onto the occupant restraint control module. This could lead to illumination of the airbag warning lamp, and could cause inadvertent airbag deployment. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the occupant restraint control module. Note: This campaign follows recall 2010437 (Chrysler K25) where dealers replaced the HVAC drain grommet to correct the cause of the condensate leakage.
Recall number
2011-224
Recall date
2011-06-10
System affected
Steering
Model year(s) affected
2011
Manufacturer Recall Number:
L23
Units Affected:
2,270
Notification Type:
Safety Mfr
Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not perform as intended in the event of a crash, which may increase the risk of personal injury. Correction: Dealers will inspect for steering column rivet presence and alignment, and repair as required.
Recall number
2011-096
Recall date
2011-03-02
System affected
Other
Model year(s) affected
2010
Manufacturer Recall Number:
L25 (formerly L02)
Units Affected:
41,970
Notification Type:
Safety Mfr
On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off. Loss of propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the WIN module.
Recall number
2010-437
Recall date
2010-12-09
System affected
Airbag
Model year(s) affected
2008
Manufacturer Recall Number:
K25
Units Affected:
49,823
Notification Type:
Safety Mfr
Certain vehicles may experience a water leak at the Heater Ventilation and Air Conditioning (HVAC) drain grommet. This could lead to illumination of the airbag light and a potential inadvertent airbag deployment, which may increase the risk of a crash. Correction: Dealers will replace the HVAC drain grommet.
Recall number
2010-186
Recall date
2010-06-04
System affected
Electrical
Model year(s) affected
2008 2009
Manufacturer Recall Number:
K14
Units Affected:
15,300
Notification Type:
Safety Mfr
On certain vehicles equipped with power sliding doors, the sliding door wiring harness may have been routed improperly and chafe on the lower sliding door hinge bracket. This could result in a fire within the sliding door assembly, which could lead to property damage or personal injury. Correction: Dealers will inspect the sliding door wire track harness and power drive unit wiring harness assemblies for damage. The harnesses will be repaired or replaced as necessary, and rerouted under the sliding door weatherstrip.
Recall number
2009-037
Recall date
2009-02-06
System affected
Electrical
Model year(s) affected
2009
Manufacturer Recall Number:
J01
Units Affected:
268
Notification Type:
Safety Mfr
On certain vehicles, an unused electrical connector may become corroded and eventually short circuit, affecting operation of the compass display, rear heater/AC blower, courtesy lamps and integral flashlight. Should the circuit fuse not blow, the connector could overheat and cause a vehicle fire. Correction: Dealers will seal the power circuit at the unused connector and replace the fuse if necessary.
Recall number
2007-169
Recall date
2007-05-30
System affected
Airbag
Model year(s) affected
2005
Manufacturer Recall Number:
G09
Units Affected:
51,000
Notification Type:
Recalls Audit
On certain vehicles the left or right front supplemental airbag sensors may crack under certain conditions, which can allow water to enter into the sensor. This can cause the airbag warning lamp to illuminate. A malfunction of one or both of the supplemental sensors will not adversely affect safety or cause a failure to comply with government standards. The single-point sensor in these vehicles, which is located in the airbag control module, is operational even if both supplemental sensors are inoperative. DaimlerChrysler has decided to launch a Customer Satisfaction Notification to advise customers that these front airbag sensors will be replaced with redesigned sensors to reduce the potential for damage. This action is not being conducted under the Motor Vehicle Safety Act.
Recall number
2006-058
Recall date
2006-03-10
System affected
Other
Model year(s) affected
2005 2006
Manufacturer Recall Number:
F10
Units Affected:
38,034
Notification Type:
Safety Mfr
On certain vehicles, the front windshield wiper motor armature shaft may break which could result in a loss of front windshield wiping capability. This could impair the driver's vision and cause a crash without warning. Correction: Dealers will inspect and, if necessary, replace the front windshield wiper motor.
Recall number
2005-103
Recall date
2005-04-11
System affected
Other
Model year(s) affected
2003
Manufacturer Recall Number:
E06
Units Affected:
3,069
Notification Type:
Recalls Audit
On certain vehicles, the power lift-gate (PLG) latch may become stuck in an unopened state and may not cinch on the striker during a PLG closing cycle. If the operator does not observe the visual and audible indicators that the PLG is not closed, the PLG may rise during typical low speed driving manoeuvres. Correction: Dealers will replace the power lift-gate module.
Recall number
2004-392
Recall date
2004-11-02
System affected
Electrical
Model year(s) affected
2001 2002
Manufacturer Recall Number:
D48
Units Affected:
23,490
Notification Type:
Safety Mfr
On certain vehicles subject to conditions involving extreme heat and humidity, condensation from the instrument panel air conditioning ducts may drip through the vent holes in the top of the base equipment radio and results in a short circuit that subsequently sends direct current to the rear speakers. This could result in a speaker fire. Correction: Dealers will apply a special tape to the top of the radio to eliminate the potential for water intrusion.
Recall number
2004-366
Recall date
2004-10-07
System affected
Airbag
Model year(s) affected
1998 1999 2000
Manufacturer Recall Number:
D17
Units Affected:
237,695
Notification Type:
Safety Mfr
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall number
2004-276
Recall date
2004-08-04
System affected
Steering
Model year(s) affected
2002 2003 2004
Manufacturer Recall Number:
D37
Units Affected:
150,116
Notification Type:
Safety TC
On certain minivans equipped with a 3.3L or 3.8L engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. Correction: Dealers will replace the upper power steering hose.
Recall number
2004-050
Recall date
2004-02-06
System affected
Seats And Restraints
Model year(s) affected
2005
Manufacturer Recall Number:
D04
Units Affected:
331
Notification Type:
Safety Mfr
On certain vehicles, the front passenger seat belt retractor may have been improperly assembled. During a severe frontal impact, there is a possibility that the seat belt may not properly restrain the occupant which can increase the risk of injury. Correction: Dealer will inspect the retractor assembly, and replace if necessary.
Recall number
2002-186
Recall date
2002-10-09
System affected
Fuel Supply
Model year(s) affected
2002
Manufacturer Recall Number:
B25
Units Affected:
22,715
Notification Type:
Safety TC
On certain vehicles, the fuel tank control valve weld joint could separate resulting in a possible fuel leak and risk of fire. Correction: The dealer will inspect the fuel tank and replace as necessary.
Recall number
2001-116
Recall date
2001-06-08
System affected
Suspension
Model year(s) affected
2001
Manufacturer Recall Number:
981
Units Affected:
7,796
Notification Type:
Safety Mfr
On certain vehicles, the lower control arm pivot bolt could fracture. If the bolt fractures, the lower control arm will potentially separate from the crossmember causing a loss of vehicle control. Correction: Dealers will replace the lower control arm bolts and nuts.
Recall number
2000-299
Recall date
2000-12-15
System affected
Lights And Instruments
Model year(s) affected
2001
Manufacturer Recall Number:
960
Units Affected:
15,595
Notification Type:
Compliance Mfr
Certain vehicles do not comply with the requirements of CMVSS 108 - Lighting System and Retroreflective Devices. The daytime running lamps (DRL) do not function when the manual lighting switch is in the park lamp position. The standard requires that the daytime running lamps be on continuously unless the master lighting switch is in the park lamp position. Correction: The body controller will be reprogrammed with software that will correct this condition.
Recall number
2000-215
Recall date
2000-10-03
System affected
Fuel Supply
Model year(s) affected
1996 1997 1998 1999 2000
Manufacturer Recall Number:
895
Units Affected:
183,085
Notification Type:
Safety Mfr
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
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