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Chrysler Pacifica
Model Overview
With the Pacifica, Chrysler is out to prove a practical vehicle can be stylish, too. The Canadian-made Pacifica is a minivan with upscale intentions, but a wide range of trims ensures appeal across the price spectrum. Among the Pacifica's best features are its stow-and-go rear seats and an engine that makes great power and gets good highway economy. An optional rear-seat video system offers some fun surprises for kids.
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Reviews and News
Owner Scores
Comfort
N/A
Performance
N/A
Fuel Economy
N/A
Interior Design
N/A
Exterior Styling
N/A
Reliability
N/A
Owner Reviews
JENU1NE
HORRIBLE CAR never willi buy again
November 22, 2017
Overall Score
bought this car in jan 2016 and it broke down 3 weeks later....it is garbage, I have never had a car be so unreliable and to be honest I was so happy whe I HATE EVERYTHINGn I first got it but now for the last two years it has not lasted on the road more than one month, I ABSOLUTELY HATE EVERYTHING ABOUT THIS VEHICLE.
Comfort
2
Performance
2
Fuel Economy
2
Interior Design
2
Exterior Styling
10
Reliability
2
Recall Information
* Data provided by Transport Canada
Recall number
Recall date
System affected
Model year(s) affected
Recall number
2024-635
Recall date
2024-10-24
System affected
Airbag
Model year(s) affected
2023
Manufacturer Recall Number:
A8B
Units Affected:
2
Notification Type:
Compliance Mfr
Issue:
On a small number of vehicles, the connector for the side curtain airbags may not be properly secured. As a result, the side curtain airbags may not inflate properly in a crash.
Safety Risk:
A side curtain airbag that doesn't work properly could increase the risk of injury in a crash.
Corrective Actions:
An FCA dealer has already repaired the two affected vehicles by securing the connector for the side curtain airbags.
Recall number
2024-548
Recall date
2024-08-15
System affected
Label
Model year(s) affected
2017 2018 2019 2020 2021 2022 2023 2024
Manufacturer Recall Number:
64B
Units Affected:
314,717
Notification Type:
Inconsequential
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall number
2024-412
Recall date
2024-07-18
System affected
High Voltage
Model year(s) affected
2017 2018
Manufacturer Recall Number:
73B
Units Affected:
2,293
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the recall repairs completed by an FCA dealer during recall Z11 (Transport Canada recall number 2022-063) may not be effective. As a result, a second repair is required.
On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
Recall number
2024-411
Recall date
2024-07-18
System affected
High Voltage
Model year(s) affected
2019 2020 2021
Manufacturer Recall Number:
72B
Units Affected:
619
Notification Type:
Safety Mfr
Issue:
On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
Recall number
2024-338
Recall date
2024-06-13
System affected
Visual System
Model year(s) affected
2021 2022 2023
Manufacturer Recall Number:
66B
Units Affected:
126,530
Notification Type:
Compliance Mfr
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models.
Safety Risk:
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.
Recall number
2024-200
Recall date
2024-03-28
System affected
Structure
Model year(s) affected
2024
Manufacturer Recall Number:
25B
Units Affected:
1
Notification Type:
Compliance Mfr
Issue:
On one vehicle, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash.
Safety Risk:
A windshield that detaches in a crash could create an increased risk of injury.
Corrective Actions:
FCA Canada will notify the owner by mail and advise them to take their vehicle to a dealership to replace the windshield.
Recall number
2024-170
Recall date
2024-03-14
System affected
Airbag
Model year(s) affected
2023 2024
Manufacturer Recall Number:
14B / 33B / 34B / 35B / 36B
Units Affected:
3,417
Notification Type:
Compliance Mfr
Issue:
On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash.
Note: This problem would cause the airbag warning light to turn on.
Safety Risk:
An airbag that is turned off could increase the risk of injury in a crash.
Corrective Actions:
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.
Recall number
2023-605
Recall date
2023-11-09
System affected
Electrical
Model year(s) affected
2023
Manufacturer Recall Number:
B0A
Units Affected:
1
Notification Type:
Safety Mfr
Issue:
On one plug-in hybrid (PHEV) vehicle, the 12 V battery isolator post may not have been installed properly. As a result, there could be a short circuit.
Safety Risk:
A short circuit could create a fire risk, even while the vehicle is parked and turned off.
Corrective Actions:
FCA Canada will notify the owner by mail and advise them to take their vehicle to a dealership to modify the 12 V isolator post. FCA Canada advises that the vehicle should be parked outdoors and away from other vehicles or structures until the recall repair has been completed.
Recall number
2023-400
Recall date
2023-07-20
System affected
Fuel Supply
Model year(s) affected
2023
Manufacturer Recall Number:
77A
Units Affected:
55
Notification Type:
Safety Mfr
Issue:
On certain plug-in hybrid (PHEV) models, a fuel line in the engine compartment may not have been made correctly. As a result, fuel could leak in the engine compartment.
Safety Risk:
A fuel leak can create the risk of a fire.
Corrective Actions:
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect the fuel line, and replace it if necessary.
Recall number
2023-008
Recall date
2023-01-18
System affected
Electrical
Model year(s) affected
2017 2018 2019 2020 2021 2022 2023
Manufacturer Recall Number:
03A
Units Affected:
7,335
Notification Type:
Safety Mfr
Issue:
On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels.
Safety Risk:
A sudden loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.
Recall number
2022-454
Recall date
2022-08-11
System affected
Visual System
Model year(s) affected
2022
Manufacturer Recall Number:
Z80
Units Affected:
26
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly.
Safety Risk:
Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to tighten the nuts on the windshield wiper arms.
Recall number
2022-063
Recall date
2022-02-11
System affected
Electrical
Model year(s) affected
2017 2018
Manufacturer Recall Number:
Z11
Units Affected:
2,317
Notification Type:
Safety Mfr
Issue:
Certain Pacifica Hybrid models could catch fire, even while parked with the ignition off. The exact cause of the fire risk is under investigation.
Safety Risk:
The vehicle could catch fire, even while parked and turned off.
Corrective Actions:
FCA Canada will notify owners by mail and advise you not to recharge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. The corrective actions for this recall are under development.
Recall number
2020-254
Recall date
2020-06-10
System affected
Electrical
Model year(s) affected
2017 2018 2019 2020
Manufacturer Recall Number:
W46
Units Affected:
3,370
Notification Type:
Safety TC
Issue:
On certain Plug-In Hybrid Electric Vehicles (“PHEV”), there could be a problem with the connection at the 12-volt battery isolator post. As a result, the connection could build a high-resistance and overheat.
Note: This connection is located on the floor behind the driver’s seat.
Safety Risk:
A high-resistance connection could cause a fire. This can happen even if the vehicle is parked.
Corrective Actions:
FCA will notify owners by mail. The final repairs for this recall are under development. In the interim, FCA will advise you to take your vehicle to a dealer to inspect the 12-volt battery isolator post. If the connection is damaged, a loaner vehicle will be provided. FCA will send you a second letter once the final repairs are available.
Note: FCA advises you to take the following precautions until the final repairs are completed:
- Do not park your vehicle inside of a building or structure, or near other vehicles.
- Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.
Recall number
2020-145
Recall date
2020-04-06
System affected
Visual System
Model year(s) affected
2019 2020
Manufacturer Recall Number:
W30, W31, W32, W33, W34, W35, W36, W37
Units Affected:
46,772
Notification Type:
Compliance Mfr
Issue:
On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk:
A driver that is distracted could have an increased risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Recall number
2019-628
Recall date
2019-12-12
System affected
Visual System
Model year(s) affected
2018 2019
Manufacturer Recall Number:
VE2
Units Affected:
1,494
Notification Type:
Compliance TC
Issue:
On certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk:
A driver that is distracted could have an increased risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Recall number
2019-222
Recall date
2019-05-10
System affected
Steering
Model year(s) affected
2017 2018 2019
Manufacturer Recall Number:
V53
Units Affected:
8,294
Notification Type:
Safety Mfr
Issue:
On certain vehicles equipped with an engine stop/start system, a loose battery connection could cause an intermittent loss of power steering assist and/or a loss of engine power. An intermittent loss of power steering assist could result in sudden changes in steering effort.
Safety Risk:
Sudden changes in steering effort and/or a loss of engine power could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect and clean the battery ground connection.
Recall number
2019-106
Recall date
2019-03-01
System affected
Steering
Model year(s) affected
2018
Manufacturer Recall Number:
V15
Units Affected:
2,239
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the right-front lower control arm ball joint could separate from the steering knuckle. This could cause a loss of steering control.
Safety Risk:
A loss of steering control could create the risk of a crash.
Corrective Actions:
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the right-front steering knuckle and lower control arm inspected for damage. The parts will be replaced as needed. Dealers will also replace the right-front steering knuckle pinch bolt with a larger-diameter bolt.
Recall number
2018-574
Recall date
2018-10-19
System affected
Engine
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U94
Units Affected:
1,208
Notification Type:
Safety Mfr
On certain Plug-in Hybrid Electric Vehicles (PHEV), during auto start, the engine may experience a mis-synchronization, which could cause overheating of the catalytic converter. This could potentially lead to a vehicle fire and/or a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the power control module (PCM) software to detect and correct the engine mis-synchronization and will inspect the catalytic converter and replace it if necessary.
Recall number
2018-422
Recall date
2018-08-09
System affected
Powertrain
Model year(s) affected
2018 2019
Manufacturer Recall Number:
U87
Units Affected:
1,528
Notification Type:
Safety Mfr
Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.
Recall number
2018-393
Recall date
2018-07-27
System affected
Powertrain
Model year(s) affected
2018
Manufacturer Recall Number:
U80
Units Affected:
2
Notification Type:
Safety Mfr
Certain vehicles may have been built with a misassembled front half-shaft assembly. This could cause the axle shaft to disengage, which could result in a loss of motive power and/or the potential for a vehicle roll-away when parked, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the left and/or right front half-shaft assemblies if necessary. Note: This campaign does not affect plug-in hybrid electric vehicle (PHEV) models.
Recall number
2018-323
Recall date
2018-06-15
System affected
Powertrain
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U50
Units Affected:
10,938
Notification Type:
Safety Mfr
Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. The MPR could be accessed without the aid of a tool, contrary to the requirements of the standard. Unintentional activation of the MPR could result in inadvertent vehicle movement, which could increase the risk of property damage and/or injury. Correction: Dealers will replace the manual park release cover with one that requires the use of a tool for removal.
Recall number
2018-269
Recall date
2018-05-17
System affected
Engine
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U49 U59 U60 U61 U62 U63 U64 U65 U73
Units Affected:
635,880
Notification Type:
Safety Mfr
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall number
2018-026
Recall date
2018-01-11
System affected
Engine
Model year(s) affected
2017
Manufacturer Recall Number:
U01
Units Affected:
7,457
Notification Type:
Safety Mfr
Certain vehicles equipped with the 3.6L engine may experience an engine stall due to a loss of crankshaft position sensor synchronization. This could result in a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the engine control software.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2018
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2017-423
Recall date
2017-08-31
System affected
Seats And Restraints
Model year(s) affected
2017 2018
Manufacturer Recall Number:
T54
Units Affected:
1,926
Notification Type:
Safety Mfr
On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unlatched under certain conditions. If the seat belt were to unlatch with the vehicle in motion, it could increase the risk and/or severity of injury to vehicle occupants in the event of a crash. Correction: Dealers will install a shorter second-row centre seating position seatbelt buckle that corrects the issue.
Recall number
2017-381
Recall date
2017-08-03
System affected
Structure
Model year(s) affected
2017
Manufacturer Recall Number:
Units Affected:
4
Notification Type:
Safety Mfr
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the left and right side rear axle pinion mounting brackets could prematurely crack. If the brackets were to crack while the vehicle is in motion, it could affect vehicle handling and stability and could result in loss of control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the left and right rear axle pinion brackets with redesigned more robust brackets.
Recall number
2017-301
Recall date
2017-06-12
System affected
Powertrain
Model year(s) affected
2017
Manufacturer Recall Number:
T34
Units Affected:
309
Notification Type:
Safety Mfr
On certain Plug-in Hybrid Electric (“PHEV”) vehicles, the Power Inverter Module diodes could fail resulting in loss of motive power without warning. A loss of motive power while a vehicle is in motion could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will remedy the affected components.
Recall number
2017-285
Recall date
2017-05-30
System affected
Brakes
Model year(s) affected
2017
Manufacturer Recall Number:
Units Affected:
4
Notification Type:
Safety Mfr
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the rear wheel brake lines may have been inverted during the conversion process. This could cause an incorrect application of the Anti-lock Braking System (ABS) under certain circumstances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and re-route the brake lines as necessary.
Recall number
2016-336
Recall date
2016-06-29
System affected
Seats And Restraints
Model year(s) affected
2017
Manufacturer Recall Number:
S42
Units Affected:
47
Notification Type:
Safety Mfr
On certain vehicles, the middle passenger overhead seat belt stow clip may fracture, which could trap the latch plate and prevent the use of the seat belts in the center second-row or centre third-row. The inability to use the second or third-row centre seat belt may increase the risk of injury to occupants in the event a crash. Correction: Dealers will replace the second and third row overhead seat belt bezels with a new bezel with improved material properties.
Recall number
2006-309
Recall date
2006-11-14
System affected
Other
Model year(s) affected
2005 2006
Manufacturer Recall Number:
F44
Units Affected:
4,889
Notification Type:
Safety Mfr
On certain vehicles, the fuel pump module and/or the powertrain control module (PCM) software may allow the engine to stall if driven under certain operating conditions. This could result in a crash without warning. Correction: Dealers will reprogram the PCM.
Recall number
2005-053
Recall date
2005-03-03
System affected
Lights And Instruments
Model year(s) affected
2005
Manufacturer Recall Number:
E04
Units Affected:
1,395
Notification Type:
Safety Mfr
Certain vehicles equipped with halogen headlamps may experience an intermittent and eventual total loss of headlamp function as a result of an incorrect terminal in the headlamp wiring harness. Correction: Dealers will inspect the wiring harness and replace if necessary.
Recall number
2004-086
Recall date
2004-03-08
System affected
Other
Model year(s) affected
2004
Manufacturer Recall Number:
D15
Units Affected:
2,236
Notification Type:
Safety Mfr
On certain vehicles built with the Next Generation Controller (NGC) version 1 Powertrain Control Module, the software protocol used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling during low speed, closed throttle cornering with a cold engine at cold ambient temperature. Correction: Dealer will install revised engine controller software.
Recall number
2003-271
Recall date
2003-11-07
System affected
Fuel Supply
Model year(s) affected
2004
Manufacturer Recall Number:
C34
Units Affected:
827
Notification Type:
Safety Mfr
On certain vehicles, the chassis fuel supply tube may have an improperly formed retention bead. Under certain engine and vehicle dynamic conditions the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire. Correction: Dealer will install a secondary retention clip to the fuel line quick connect.
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