Introduced in 2013, the Chevrolet Trax was one of the original subcompact crossovers, and helped set the tone for a segment that grew very quickly. The Trax's tall roof and generous headroom make the interior seem larger than it is. A comfortable ride lends a grown-up feel that also belies the Trax's size, while a standard turbo engine combines useful torque and impressive highway fuel economy.
Issue:
On certain vehicles, a software problem could cause the instrument panel to display a black screen.
If this happens, it could create a distraction for the driver, and warnings, tell-tales and gauges would not display.
Safety Risk:
A driver that is distracted and/or warnings, tell-tales, and gauges that don't display could increase the risk of a crash.
Corrective Actions:
General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the software for the virtual cockpit unit module.
Issue:
On certain vehicles, the driver-front airbag inflator could rupture when the airbag deploys in a crash. If this happens, the airbag may not properly inflate and fragments could be propelled toward vehicle occupants.
Safety Risk:
An airbag inflator that ruptures can create a risk of injury or death.
Corrective Actions:
General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag module.
Issue:
The compliance label on certain vehicles does not list all of the required information. The label does not provide the tire size or the cold tire pressure for the front and rear tires. Not having this information could lead you to overinflate or underinflate the tires. Using a vehicle with tires that are overinflated or underinflated could cause poor handling and/or a tire failure.
Safety Risk:
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Corrective Actions:
General Motors will mail a new compliance label to each owner. If you would like help to install the label, you can contact a General Motors dealer to have it installed free of charge.
Issue:
On certain vehicles, a joint in the front lower control arms could break due to poor welds. This could cause a loss of steering control. Note: This an expansion of recall 2019-194.
Safety Risk:
A loss of steering control could create the risk of a crash.
Corrective Actions:
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the front lower control arm assemblies inspected and replaced if necessary.
Issue:
On certain vehicles, a joint in the front lower control arms could break due to poor welds. This could cause a loss of steering control.
Safety Risk:
A loss of steering control could create the risk of a crash.
Corrective Actions:
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the front lower control arm assemblies inspected and replaced if necessary.
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software.
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.
Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection and CMVSS 208 - Occupant Protection in Frontal Impacts. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard when the key is left in the ignition and the driver door is opened, or when the driver fails to fasten their seatbelt. This can sometimes occur when the driver turns the ignition off with the headlamp or hazard warning flashers on and then restarts the vehicle while the radio is going through the “sleep” sequence. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft, and may fail to alert the driver that he or she is unbelted, increasing the risk of injury to the driver in a crash. Correction: Dealers will reprogram the radio with corrected operating software. Note: This recall involves vehicles that were previously repaired under recall 2016-191 that now require re-inspection and repair.
Certain vehicles equipped with a "Bring Your Own Media" (BYOM) radio may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection. The radio software may fail to provide an audible warning/reminder chime that meets the requirements of the standard if the ignition key is left in the off position and the driver delays opening the driver’s door for more than 10 minutes, or opens and closes the door several times. The loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers will reprogram the radio with corrected operating software.
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection, and CMVSS 208 - Occupant Crash Protection. The radio may become inoperative, causing a no-chime condition and disabling the audible warning if the key is in the ignition and the driver’s door is opened, or if a front outboard seat belt is not buckled. A loss of the seat belt audible warning may increase the likelihood of a front outboard occupant being unbelted, increasing the risk of injury in a crash. Similarly, the loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers are to program the radio with updated software.
On certain vehicles, the steering column assembly housing may come into contact with the power steering printed circuit board. This contact could eventually cause enough wear on the power steering printed circuit board to cause a sudden loss of power steering assist. If the power steering assist is lost, a malfunction indicator light is displayed on the instrument panel to inform the driver. Steering control can be maintained, as the vehicle will revert to a manual steering mode, but will require greater driver effort particularly at low vehicle speeds. The sudden change in steering effort may increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the steering column assembly.
On certain vehicles, the front outboard driver and passenger seatbelt pretensioners may not function as designed in the event of a crash. The pretensioners could retract upon deployment but fail to lock in the retracted position, allowing the seat belt to return to the original position. This could increase the risk of injury in a crash that warrants seatbelt pretensioner deployment. Correction: Dealers will replace affected pretensioners.
On certain vehicles, the hook bracket assembly for either front seat may have been manufactured with an incomplete weld. If the weld is incomplete and the assembly is exposed to a high load condition, the hook may separate from the seat track. This could increase the risk of occupant injury during a crash. Correction: Dealers will inspect the weld, and if necessary, replace the lower seat track.
On certain vehicles, insulation on the engine block heater power cord may become damaged if the cord is handled during very cold days (temperatures below -25C). This could create an electrical shock hazard, which could result in personal injury. Correction: Dealers will replace the block heater cord.
On certain vehicles, the left front brake line may have been routed incorrectly and may come into contact with the transmission cooler outlet pipe, causing abrasion damage which could result in a brake fluid leak. This could increase stopping distances, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and reroute and/or replace the brake line, as necessary.
On certain model vehicles, the quick connectors that join the fuel lines to the fuel tank may not have been properly secured. As a result, the fuel line might loosen or disconnect, resulting in a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect, and if necessary, secure the fuel line quick connectors.
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